Privacy Policy

At BRW Supply, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, billing and shipping addresses.
  • Payment details (processed securely through third-party payment gateways).

b. Non-Personal Information

  • IP address, browser type, and device information.
  • Cookies and usage data, including pages visited and time spent on the site.

c. Voluntary Information

  • Information you provide when signing up for newsletters, promotions, or surveys.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and payments.
  • Improve our website and customer experience.
  • Communicate with you about orders, updates, promotions, and customer support inquiries.
  • Detect and prevent fraud or unauthorized activities.

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information, including:

  • Secure Socket Layer (SSL) encryption for data transfer.
  • Limited access to personal information, restricted to authorized personnel.
  • Secure third-party payment processors to handle sensitive payment details.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties, including:

  • Payment processors (e.g., PayPal, Stripe) to process transactions.
  • Shipping providers to deliver your order.
  • Analytics providers (e.g., Google Analytics) to improve site performance.
  • Legal authorities if required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies to:

  • Enhance your browsing experience.
  • Save your preferences for future visits.
  • Track website performance and usage patterns.

You can manage your cookie preferences through your browser settings, but disabling cookies may limit certain features of our website.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request details about the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: Unsubscribe from marketing emails by clicking the "Unsubscribe" link in our emails.

To exercise these rights, please contact us at des@brwsupply.com.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before sharing any information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: